Frequently Asked Questions

All

What times is Espai Cràter open?

How long does a tour take?

Do I need to arrive on time for the tour?

What’s the latest time I can visit the exhibition?

How much is a ticket to Espai Cràter?

Do children have to pay to visit the exhibition?

What discounts are applied to the tickets?

Where can I purchase the tickets?

Do I have to make a reservation?

Can I purchase tickets in cash or by card at the Espai Cràter box office?

Can I change or cancel tickets after having purchased them?

Can I download the tickets onto my smartphone or tablet?

I purchased a ticket online and the confirmation e-mail has not yet arrived. What should I do?

Do I need to purchase a ticket to visit the Espai Cràter shop?

Is the centre equipped for people with reduced mobility?

Can I use the lifts?

Can I enter with a stroller for small children?

Are there lockers where I can leave personal items?

Can children enter the centre without being accompanied by an adult?

Can I take photos of the exhibition?

Is there a bar, a café or a drinks vending machine in the centre?

How can I get to Espai Cràter?

Is there car park nearby?

Are there areas where I can park my bicycle?

Can I leave my skateboard, scooter or folding bicycle at the box office?

How can I follow the audio presentations and the exhibition projections?

Who should I contact if I want to obtain high resolution images of the exhibition?

Are guided tours available?

What ‘on-site’ activities are available?

Can I rent areas in the centre to organise events?